Training Courses

 

• Business Management.
• Human Resource Management
• Innovation Management
• Quality Management.
• ILM Certified Courses
• Cross- Management Training
• Building Organizational Culture
• Team work & team building
• Edexcel Certified Courses
• Banking Retails Products.
• Cultural Sensitivity Programs
• Experiential Training Programs
• Problem solving & Decision Making
• Creative thinking
• Communication Skills
• Train The Trainers
• Presentation skills
• Understanding Personalities differences
• Cultural Sensitivity Programs
• Sales Skills.
• Strategic Marketing.
• Public Relations Workshops.
• Leadership:
• Presentation Skills.
• Key in Coaching.
• Customer Service:
1- CSA (Customer Service Agent) Skills.
2- Call Centre Skills.
3- Beyond Communication.
4- Telephone Skills.
• Interpersonal skills:
1- Negotiation Skills
2- Anger Management
3- Time Management.
4- Stress Management
6- Motivation (How to motivate yourself and the people around you)
7- Business Etiquette.
• Keys to success.
• Building a high-performance team.
• CBI (Competences Based Interview)
• Dealing with difficult customers.
• Writing Reports and Memos and general secretary skills.
• Cross-cultural Workshops.
• Outdoors’s training Programs (Team building, leadership, planning & organizing, creative thinking)